Our Team

Karen M. Danko

President, Owner
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Karen has been in the title industry since 1985. She started as a title examiner and then moved into the title and escrow department. She worked her way to Vice President of Operations for a Cuyahoga County Title Company. In 2000, she opened and managed the Mentor branch for a large title company. It is with this experience that she took the step of opening Emerald Glen Title Agency, in 2005. She understands that the process of selling or buying a home is one of the most important decisions you will make. With that knowledge she strives to solve problems to make sure every transaction closes seamlessly.

Jessica Huber, Esquire

Escrow Officer
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In 2006, Jessica began her career in the title industry working as a title examiner for a large underwriter. As an examiner, her duties included reviewing large, complex searches for the production teams for properties across multiple states in the U.S. and drafting examining instructions for the production teams as well. Jessica moved over to the escrow side of the business in 2014, preparing settlement statements, drafting various legal instruments, closing documents, and clearing various title issues and binder requirements. Jessica communicates with all parties to a transaction during the escrow period to keep the closing process as smooth as possible and make it a pleasant experience.

Kathy J. Longo

Director of Sales
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Kathy has been with our team since 2005. She has been in the title industry since 1999. Kathy originally had a career in the corporate world. She decided to enter the title industry in sales and marketing. Kathy’s number one priority is to make sure her customer’s expectations are met and that they have a pleasurable experience. Kathy also handles sign-ups inside and outside of the office. Kathy is on the Board of Directors for the Willoughby Western Lake County Chamber of Commerce. Kathy is also a member of the affiliate committee for Lake and Geauga Area Association of Realtors.

Sue Gargiulo

Escrow Assistant
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Sue has been with our team since 2015. She has been in the real estate industry since 1995. Sue assists our escrow officers and works as a liaison with customers, agents, builders, lenders, purchasers, and sellers in order to facilitate closings.

Katie Danko

Escrow Department
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Katie has been with our team since 2015. Katie assists our escrow officers and works as a liaison with customers, agents, builders, lenders, purchasers, and sellers in order to facilitate closings.

Gail Snyder

Service Department
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Gail has been with our team since 2016. She has a great wealth of experience and has been in the title industry since 1978. Gail is responsible for title review, commitment and policy typing. She works closely with our underwriters to clear title issues and obtain release of liens.

Jennifer Santilla

Service Department
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Jennifer has been with our team since 2013. She works with our customers to start new title orders and prepare tax and legal orders. Jennifer types commitments and works closely with our underwriters to clear title issues and obtain releases of liens.

Cindy Fabig

Receptionist/Administrative Assistant
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Cindy has been with our team since 2016. Cindy is responsible for answering phones and working with our customers to start new title orders and prepare tax and legal orders.